How To Submit A Ticket To Support
Support really wants to help you, but they need your help as well! Here is how to submit a ticket and track the response:
1. Email support@bingodrome.com or submit a ticket through the ‘email support’ link on the Bingodrome homepage.
2. Make sure that your subject line is relevant and descriptive. e.g. ‘Puzzle 2 Feb’
3. Always remember to add your username so that support know who you are.
4. Once you have submitted your ticket, you will be sent a ticket receipt to your email address.
5. This receipt will have your ticket ID and a password that you will use to track your ticket, so make sure you keep it safe!
6. To track your ticket, simply follow the instructions in the email.
All of our Roomies are really important to us and we want to make sure that all your questions are answered as quickly as possible. So help support help you!
